A. THIS PURCHASING AGREEMENT (“Agreement”) is made by and between Ticket Daddy LLC a Wyoming, USA entity having its registered office at 1603 Capitol Ave., Suite #310 Cheyenne, Wyoming 82001 hereinafter referred to as the “TicketDaddy” or “Ticket Daddy” “Company,” “We,” “Us,” or “Our” (which expressions shall unless repugnant to the meaning or context thereof be deemed to mean and include its successors and assigns) and you, a person, organization or other entity hereinafter referred to as “You,” “Your,” “Purchaser,” “Buyer,” or “Holder” (which expressions shall unless repugnant to the meaning or context thereof be deemed to mean and include his/her/its/their successors and assigns). TicketDaddy is in the business of providing reservations, tickets, memberships, certificates, admissions, and/or confirmations that allow You attendance at, access to, or participation in, events, venues and other activities (each, an “Event”). Each ticket that You purchase is a license to attend a particular Event, and is subject to the additional terms and/or restrictions that may be set forth on that ticket. The parties hereby agree as follows:
B. BY VISITING/VIEWING THE CONTENT OF THE SITE OR BY CLICKING THE “I AGREE TO PAY” BUTTON, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS AGREEMENT, THE TERMS OF SERVICE (“TOS”) AND THE PRIVACY POLICY, EACH HEREBY INCORPORATED BY REFERENCE, AND EXPRESSLY AGREE TO, AND CONSENT TO BE BOUND BY, ALL OF THE TERMS AND CONDITIONS CONTAINED THEREIN. THIS AGREEMENT SHALL HAVE THE SAME LEGAL EFFECT AND FORCE AS A WRITTEN AND SIGNED DOCUMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS, DO NOT CLICK THE “I AGREE TO PAY” BUTTON AND EXIT THE PAGE. BY DOING SO, WE WILL PROMPTLY CANCEL THIS TRANSACTION. Each of the parties irrevocably consents to these terms and to the personal jurisdiction thereof. The parties hereby expressly and irrevocably waive any claim or defense in any action or proceeding based on any alleged lack of personal jurisdiction, improper venue or forum non convenes or any similar basis. WE RESERVE THE RIGHT TO DECLINE YOUR ACCEPTANCE FOR ANY REASON AND WITHOUT NOTICE
C. By accessing this web site, availing and use our services you are agreeing to be bound by this purchasing agreement and Terms of Service and Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site and/or our services. By accessing or using any part of the site, or our service you agree to be bound by the terms laid out in this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services. The materials contained in this web site are protected by applicable copyright and trade mark law. Ticket Daddy offers this website, its services, including all information, tools and services available from this site and offline/otherwise to you, the user, conditioned upon your acceptance of this agreement and all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following agreement (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. The terms of this agreement apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
D. The user acknowledges and agrees that the Services provided and made available through us, our website and applications, which may include some mobile applications and that those applications may be made available on various social media networking sites and numerous other platforms and downloadable programs, are the sole property of Ticket Daddy. At its discretion, Ticket Daddy may offer additional website Services and/or products, or update, modify or revise any current content and Services, and this Agreement shall apply to any and all additional Services and/or products and any and all updated, modified or revised Services unless otherwise stipulated. Ticket Daddy does hereby reserve the right to cancel and cease offering any of the aforementioned Services and/or products. You, as the end user, acknowledge, accept and agree that Ticket Daddy shall not be held liable for any such updates, modifications, revisions, suspensions or discontinuance of any of our Services and/or products. Your continued use of the Services provided, after such posting of any updates, changes, and/or modifications shall constitute your acceptance of such updates, changes and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be made by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, modified, revised or modified terms, you must stop using the provided Services.
Furthermore, the user understands, acknowledges and agrees that the Services offered shall be provided “AS IS” and as such Ticket Daddy LLC shall not assume any responsibility or obligation for the timeliness, missed delivery, deletion and/or any failure to store user content, communication or personalization settings.
TicketDaddy is an online processing and distribution company. The ticket(s) you purchase on this site are processed by TicketDaddy on behalf of the entities presenting the applicable event, and all refunds due to you for such ticket(s) are subject to TicketDaddy receiving the refunded purchase price from the applicable presenting entity. You are not entitled to receive refund of any service fee, delivery fee, convenience charges or any other fee charged for the transaction, except the ticket purchase price subject to TicketDaddy receiving the refunded purchase price from the applicable presenting entity. By purchasing tickets on this site you agree that you are entering into a binding agreement with TicketDaddy, including, but not limited to:
(i) You agree to use the TicketDaddy site for your personal use only.
(iii) All sales are final and non refundable.
(iv) Cancellation of your order is not permitted after the order is processed,
(v) If the event is cancelled, you may be entitled to receive a refund (at the discretion of TicketDaddy alone) minus the service charge, delivery fee, convenience charge or any other fee charged by TicketDaddy for the transaction (which is not refundable), but only if TicketDaddy receives permission from the event’s presenting entity, as well as the return by the event’s presenting entity of your ticket purchase price,
(vi) If you encounter problems at the event, you must file a complaint with TicketDaddy via email to [email protected] within 3 business days following the date the event is scheduled to take place, Failure to request a refund during such 3 day period will be a complete waiver of your right to a refund,
(vii) You cannot request a refund or exchange items of your order purchased on the TicketDaddy website, regardless of the situation, but not limited to increment weather, natural disasters, extended waits in line, family emergencies, medical emergencies, etc.,
(viii) Event personnel at the venue (venue management) will have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to causing disorder at the venue or failure to comply with the rules of the venue, etc
(ix) The venue and talent for the event are subject to change without notice, which are not grounds for refund,
(x) TicketDaddy, as a ticketing processor, is not guaranteeing or otherwise agreeing that the event presenter will act as advertised or otherwise promised and You are purchasing tickets on this site at your sole risk for which TicketDaddy does not hold any responsibility whatsoever, including but not limited to any misrepresentation or otherwise,
(xi) You indemnify TicketDaddy from all liabilities with respect to the venue, event, venue management, or any other liability on behalf of the event presenting entity’s failure to fulfill their obligations.
(xii) TicketDaddy is only a facilitator providing a medium for the event presenting entity to sell tickets/products to buyers. All purchases and products have no affiliation with TicketDaddy, and buyer and event presenter shall not hold TicketDaddy liable for any failure on behalf of any party.
(xiii) After completion of the registration data and creation of your username, you will receive a random password—which you can later change—and account designation. You shall be responsible for maintaining the secrecy and confidentiality of your password and for all activities that transpire on or within your account. It shall be your responsibility to notify Ticket Daddy immediately if you notice any unauthorized access or use of your account or password or any other breach of security. Ticket Daddy shall not be held liable for any loss and/or damage arising from any failure to comply.
1. Our Services and Responsibilities
TicketDaddy provides the following services:
(i) displaying and listing Events as submitted by the Event organizer, promoter, producer, presenter, or manager or any other authorised representative/s or agent/s of the above (collectively referred to as “Promoter”);
(ii) accepting and processing Your on-line orders for tickets to the Event that You wish to attend; and
(iii) providing You with a confirmation number for Your transaction
A. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. TicketDaddy is not responsible for any content posted or displayed on any page within the TicketDaddy website by our registered clients. Such information does not represent the viewpoints or opinions of our company. TicketDaddy cannot be held responsible for any agreements, contracts, unfulfilled promises or any communication made between one of our clients and a third party. TicketDaddy is not responsible for any illegal or unlawful material —including defamatory or copyrighted material — posted to an event page by a client on our system.
B. Satisfaction Policies
We provide the ticketing software used to process ticket sales and admissions for the events on this website. We are not responsible for the production, experience or cancellation of events on our system. If you are unsatisfied with your experience with an event listed on the TicketDaddy system, you must speak to a valid representative of the event or venue. We will not be obligated to issue any refunds citing your dissatisfaction with the event or services offered at the event.
2. Pricing and Availability
The Promoter, in its sole discretion, determines factors such as ticket pricing, availability, and seating locations. All prices and fees are in the respective currencies unless otherwise noted in the event details or restrictions. Tickets must be purchased/sold exclusively through Us or our authorized seller. TicketDaddy exerts no control or authority over the Promoter, ticket prices, availability, seating locations, or any other event presenting entity.
TicketDaddy Purchasing Fees
Non-refundable service fees may be added to each ticket and/or order. By purchasing tickets from TicketDaddy, you agree to pay these fees and understand that the fees will not be refunded under any circumstances. The customer is responsible for any carrier fees associated with mobile ticket delivery
A. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service
3. Ticket Limit
You will be allowed to book only a certain number of tickets for each Event. The Event listing will contain the maximum number of tickets available to each purchaser and will be verified for each transaction. This policy is intended to discourage purchasers from engaging in unfair trade practices. If we learn that You are purchasing more than the pre-determined number of tickets for an Event and engaging in practices that We, in Our sole discretion, determine to be unfair, We will terminate Your account and cancel Your ticket purchase without prior notice to You. Cancelled tickets would not be entitled to any refund. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
4. No Refunds or Exchanges
Before purchasing Your tickets, it is Your responsibility to carefully review all aspects of the Event, Event restrictions (if any), dates, pricing, charges, and seat selection. Except as specifically stated in the paragraph titled “Canceled or Rescheduled Events,” We will NOT issue any refunds or exchanges because you failed to review this information and We will not issue any refunds for any lost, stolen, destroyed, or damaged tickets, or as otherwise provided in this Agreement under any circumstances. TicketDaddy is unable to offer refunds after a ticket has been purchased; A refund might be issued at our discretion if an event is cancelled (determination of cancellation is in the opinion of TicketDaddy alone) and only if in our opinion if an event is canceled, a refund in the amount of the face value of the ticket might be issued to customers who purchased tickets. Service, delivery and transaction fees will not be refunded under any circumstances. The event promoter will have control over refund availability and duration. TicketDaddy will not be able to issue refunds until any outstanding balance for the refunds has been compensated by the event promoter/ producer/ presenting entity.
5. Ticket Delivery
If the Event offers electronic ticket delivery, You will be able to print Your tickets after Your order is processed. These tickets contain a unique bar code that corresponds to Your order and must be brought with You to the Event. Some Events will require a physical ticket. These tickets will either be shipped to You from Us or from the venue where the Event will be held. Some Events will require You to proceed to the call window to obtain Your tickets prior to entry (“Will Call Tickets”). Other Events will allow You to be admitted directly. All of this information will be displayed on the Event listing and you are required to read and review the Event listing carefully
6. Will Call Tickets
Will Call Tickets must be picked up at the venue by presenting a copy of the Transaction receipt/confirmation information generated for You by Our site along with a valid government issued photo identification. If You fail to present the above items, the tickets will not be issued and that will not be a ground to claim refund of the ticket/s. All Will Call Tickets belonging to You must be picked up at the same time.
7. Event Admittance
You understand that You must bring printed tickets and/or the confirmation information with You to the Event. Additionally, while not all Events require identification, on some occasions, government-issued identification will be required by the Promoter. For this reason, We recommend that You bring a valid and current government-issued photo identification (“ID”) with You to the Event. When arriving at an Event, there will only be one entry per ticket. If there are multiple parties attempting to enter using the same ticket, only the first party that arrived with the ticket will be admitted.
8. Event Restrictions
Some Events listed on Our website may have certain restrictions. For example, some Events will only admit people over twenty-one (21) years of age or must have a certain affiliation, such as being a student at a particular educational institution. It is Your responsibility to determine if a particular Event restriction applies to You (and Your party, if applicable) and to fulfill all criteria in order to gain admittance. No refunds will be given if You are declined entry to an Event due to a restriction or non-observance of any Event restriction.
9. Cancelled or Rescheduled Events
Occasionally, an Event is cancelled or postponed by the Promoter due to weather, Force Majeure, or any other unforeseen circumstances. In certain instances, We may also cancel an Event owing to any issues/problems with the Promoter or the Event listing. If this happens, We, at our sole discretion, reserve the right to issue or not issue a refund as quickly as possible. If You learn that an Event is cancelled, moved, or rescheduled, please contact Us at Our e-mail address for information. You are required to include Your name, the Event, and Your confirmation number, Order id and send the e-mail to [email protected]. However, You hereby agree and acknowledge that the responsibility for providing refunds is that of the Promoter as per their Refund Policy and TicketDaddy will not in any manner be responsible or liable for providing any refunds or lack thereof on the part of the Promoter. The Refund Policy of the Promoter can be viewed at the promoters site or as outlined by them. It shall be the responsibility of the Promoter to issue refunds in accordance with the Refund Policy. You, hereby agree and acknowledge that TicketDaddy is only the ticketing provider of the Promoter and therefore TicketDaddy’ obligation to make any refunds is subject to and limited by TicketDaddy holding or receiving from the Promoter the full amount of funds necessary to make refunds to any and all Ticket buyers entitled to a refund.
All communications or disputes regarding refunds are between You and Promoter, and TicketDaddy will not be responsible or liable for refunds or the lack thereof. Any claim, liability, dispute, pertaining to and/or in connection with the Credit Card Transactions and the credit cards used by You, whether on the ground of fraud, misrepresentation or otherwise shall be the responsibility and liability of Promoters. TicketDaddy will not in any manner be held responsible or liable in any respect thereof including but not limited to use, misuse, fraud or abuse.
10. Shipping
Shipping fees are non refundable. Tickets can only be shipped to a valid address. Allow up to 8 business days for delivery for orders. Allow up to 10 business days for International orders. If you enter an undeliverable address you will not receive a refund. Hence, if the package needs to be resent additional shipping fees will apply. Delivery will only be shipped to the billing address.