Client Support

Dedicated Account Management – Get The Help You Need

Tired of talking to a different person every time you call for assistance? TicketDaddy connects you with a dedicated Account Manager who will get you started and provide support through the entire ticketing process. You can count on our specialists for quick answers, system tech support and consultation on best practices for your event ticketing.

The team at TicketDaddy has far surpassed my expectations. Anytime I had a question, the support team was quick to answer and had solutions ready, allowing me to focus on other aspects planning.

My representative has always answered promptly and with very detailed advice. I was very impressed that if I did not respond to the email, she was willing to go out of the way to call me. TicketDaddy has made my life easier.

Comprehensive Resources

Learn everything there is to know about our system. Attend our team’s webinars for live demonstrations on new features, common inquiries and basic guides. Read about every part of the system and check out the FAQ on our extensive knowledge base.

On-site support from Event Operations

When the event day arrives, you want to be prepared for your excited crowds at the gate. Request a visit from our Event Ops team, and they’ll travel to consult and assist you with everything from entry logistics to equipment training and testing. We’ll even send a team of experienced crew members to help you staff your gates.

Rather than being just a vendor, TicketDaddy is actually an extension of our organization, staff, and operations.Our Account Manager has gone far beyond what we could have imagined. We sure didn't expect him to be watching our account at 10:00pm on a weekend, but we really appreciate it.